Shipping policy

SHIPPING POLICY

Thank you for shopping with Shockwave Gymwear. We are committed to delivering your order as quickly and reliably as possible.

PROCESSING TIME

Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

SHIPPING TIMES

Estimated delivery times:

Orders are currently part of our first production release.

Estimated delivery times:

Canada: 2–4 weeks
United States: 2–4 weeks
International: 2–5 weeks

Shipping times may vary slightly depending on production schedules, customs clearance, and carrier delays.

Please note that shipping times are estimates and may vary depending on carrier delays, customs processing, weather conditions, or peak seasons.

SHIPPING COSTS

Shipping rates are calculated at checkout unless otherwise stated. From time to time, Shockwave Gymwear may offer promotional free shipping on qualifying orders.

ORDER TRACKING

Once your order has shipped, you will receive an email containing your tracking number so you can monitor delivery progress.

CUSTOMS, DUTIES AND TAXES

Shockwave Gymwear is not responsible for customs fees, duties, or taxes applied to international shipments. These charges are the responsibility of the customer.

DELAYS

While we do our best to ensure timely delivery, Shockwave Gymwear is not responsible for shipping delays caused by courier services, customs clearance, or circumstances beyond our control.

INCORRECT SHIPPING INFORMATION

Please ensure your shipping details are accurate at checkout. Shockwave Gymwear is not responsible for orders shipped to incorrect addresses provided by customers.

LOST OR STOLEN PACKAGES

Shockwave Gymwear is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier. If this occurs, please contact the carrier directly for assistance.

CONTACT

If you have any shipping-related questions, please contact us at:

support@shockwavegymwear.com
Shockwave Gymwear
Cape Breton, Nova Scotia, Canada